Terms of Service
1. About these terms
DhanaaDhan is a product of AarnoTech, a sole proprietorship based in Jaipur, Rajasthan, India ("AarnoTech", "DhanaaDhan", "we", "us", "our"). These Terms of Service (the "Terms") govern your access to and use of the DhanaaDhan website, application and services (together, the "Service"). "You" means the business, and the person accepting these Terms on its behalf, that uses the Service.
By requesting an invitation, creating an account, or using the Service, you agree to these Terms and to our Privacy Policy, which forms part of these Terms. If you do not agree, please do not use the Service.
2. Eligibility and invite-only access
The Service is for businesses and is intended for users who are at least 18 years old and able to enter into a binding contract under Indian law. Access is invite-only: an account can be created only after our team invites your specific email address. You are responsible for the confidentiality of your account and for all activity under it. We do not use passwords — sign-in is through Google — so keep your Google account secure.
3. What the Service does
DhanaaDhan is an AI-assisted marketing service. It researches what is already public about your business, plans and drafts content, publishes to the channels you connect, replies to comments, reviews and enquiries in your voice. You approve the plan; we do the work. Specific features depend on your plan and the accounts you connect.
4. Your account
One account is provided per business, provisioned by our team. You agree to give accurate information, keep it current, and use the Service only for your own lawful business purposes. You must not share access, resell the Service, or let anyone use it in a way that breaches these Terms.
5. Connecting your platforms and your authority to act
To plan, publish and reply for you, you connect your own accounts and authorise us to access and act on them. This may include Instagram, Facebook, Google Business Profile, LinkedIn, Google Ads and Meta Ads, among others. By connecting an account you confirm that you own it or are authorised to connect it and to let us act on it on your behalf, and that doing so does not breach that platform's terms.
We act only within the permissions you grant and the approvals you give. We will never ask for your passwords. You can disconnect any account or withdraw permission at any time; some features will then stop working.
6. AI-generated content and your approval
Content, captions, replies and other outputs are generated with the help of artificial intelligence and may be created and, where you have enabled it, published or sent on your behalf. AI can make mistakes — that is why you review and approve. You can edit, override, pause or drop anything.
Once you approve content, or where you have chosen to let content publish or replies send automatically, it is published as your business and you are responsible for it: that it is accurate, that you hold the rights to any images, offers or claims in it, and that it complies with the rules of the platform it goes to and with Indian law.
7. Your content, assets and the licence you give us
You retain ownership of the business information, photos, media and other materials you provide ("Your Content"). You grant AarnoTech a non-exclusive, royalty-free licence to host, process, adapt and use Your Content solely to operate and improve the Service for you, including sending relevant content to our AI and infrastructure providers to generate outputs. You confirm you have the rights to Your Content and to the accounts you connect.
8. Acceptable use
- Do not use the Service for anything illegal, or for a business or content a platform prohibits.
- Do not connect an account you do not own or control.
- Do not publish false or misleading claims, or pass off others' work as your own.
- Do not infringe intellectual property, privacy or any third-party rights.
- Do not attempt to break, overload, probe or reverse-engineer the Service, or misuse the AI.
9. Fees, billing and taxes
The Service is a paid subscription. Fees, the billing cycle and what each plan includes are as agreed with you at sign-up. Payment may be made by bank transfer, UPI, an online payment gateway (such as Razorpay) or other methods we accept. Unless stated otherwise, fees are exclusive of applicable taxes (including GST), which you are responsible for. There is no free trial at present; if we introduce one in future, its terms will be stated at that time.
If a payment fails or is overdue, we may pause the Service until it is resolved.
10. Cancellation and refunds
There is no lock-in — you may cancel at any time. Cancellation stops future billing; your Service continues until the end of the period you have already paid for, after which it ends. Fees already paid for the current or a past period are non-refundable, and we do not refund partial periods. We may, at our sole discretion, issue a refund or credit where we have materially failed to provide the Service.
11. Third-party platforms
The Service works alongside third-party platforms (including Meta/Instagram/Facebook, Google, LinkedIn, WhatsApp and payment providers). Your use of those platforms is governed by their own terms and policies. We are not responsible for those platforms, their availability, or changes they make to their rules, features or access.
12. Intellectual property
The Service, the DhanaaDhan and AarnoTech names and logos, and all software, design and materials we provide (excluding Your Content and third-party content) are owned by AarnoTech and protected by law. We grant you a limited, non-transferable right to use the Service during your subscription. You may not copy, modify or create derivative works from the Service except as allowed by law.
13. No guarantee of results
We do not promise any particular outcome — reach, followers, leads, sales or growth. Marketing results depend on many factors outside our control. The Service and AI outputs are provided on an "as is" and "as available" basis, without warranties of any kind to the extent permitted by law.
14. Availability and support
We work to keep the Service running but do not guarantee it will be uninterrupted or error-free. We may perform maintenance, and we depend on third-party platforms that can change or go down. Support is provided on a reasonable-efforts basis through the contact channels below.
15. Limitation of liability
To the maximum extent permitted by law, AarnoTech will not be liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with the Service. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the fees you paid to us for the Service in the three (3) months immediately before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
16. Indemnity
You agree to indemnify and hold harmless AarnoTech from claims, damages, losses and reasonable expenses arising from Your Content, your use of the Service, your breach of these Terms, or your breach of any third-party platform's terms or of any law.
17. Suspension and termination
You can stop using the Service and close your account at any time. We may suspend or end your access if you breach these Terms, fail to pay, misuse the Service, or where we are required to by law, giving you notice where reasonably practicable. On termination, how we handle your data is set out in the Privacy Policy.
18. Changes to the Service or these Terms
We may update the Service and these Terms from time to time. If we make a material change, we will update the "Last updated" date and, where appropriate, notify you. Continuing to use the Service after a change means you accept the updated Terms.
19. Governing law and jurisdiction
These Terms are governed by the laws of India. Subject to any right you have under consumer law, the courts at Jaipur, Rajasthan will have exclusive jurisdiction over any dispute relating to these Terms or the Service.
20. Grievance redressal and contact
For any question, complaint or grievance about the Service or these Terms, you can contact our Grievance Officer, appointed in line with applicable Indian law:
Anuurag Jain — Grievance Officer, AarnoTech
Email: invite@dhanaadhan.com
Phone: +91 6350455356
AarnoTech, Jaipur, Rajasthan, India
We aim to acknowledge grievances promptly and resolve them within the timelines required by applicable law.